(Last updated: [27 Dec 2026])
1. Introduction
NVY respects your privacy and is committed to protecting the personal information of all users, including models and brands.
This Privacy Policy explains how we collect, use, store and disclose personal information when you access or use the NVY platform.
By using NVY, you consent to the handling of your information as described in this policy.
2. Personal Information We Collect
We may collect the following categories of personal information:
a. Account and Contact Information
name
email address
phone number
login credentials
b. Profile and Professional Information
For models, this may include:
location and availability
physical attributes and measurements
portfolio images and links
work preferences and experience
rates and business details
For brands, this may include:
business name and contact details
ABN or business registration information
c. Identity Verification Information
To maintain platform integrity, NVY may request identity verification information such as government-issued identification or business documentation.
Where possible, verification is conducted without retaining copies. Where retention is required, information is securely stored and access is strictly limited.
d. User-Generated Content
This includes images, testimonials, references and other materials uploaded to the platform.
Users confirm they have the right to upload and share this content, including any third-party personal information.
e. Technical and Usage Data
We may collect:
IP address
browser type and device information
pages visited and interactions
cookies and similar technologies
3. How We Use Personal Information
We use personal information to:
create and manage user accounts
display profiles and content within the platform
enable discovery and contact between models and brands
verify identity and maintain platform trust and safety
communicate regarding accounts, updates and support
improve, secure and operate the platform
comply with legal and regulatory obligations
We may send service-related communications and limited marketing emails. You can opt out of non-essential marketing at any time.
4. Legal Basis for Processing
We process personal information based on:
your consent (where required)
performance of a contract with you
our legitimate interests in operating a trusted professional platform
compliance with legal obligations
5. Disclosure of Personal Information
We do not sell personal information.
We may disclose information to:
service providers who support platform operations (hosting, email, security)
professional advisers (legal, accounting)
regulators or authorities where required by law
third parties where you have directed or consented
6. Images, Content and AI Use
NVY does not use uploaded images or personal content to train artificial intelligence systems.
We do not sell, license or commercially exploit user images.
Any use of images, including AI generation or derivative works, is governed by agreements between users. NVY is not responsible for misuse of content outside the platform.
7. Data Security
We implement reasonable technical and organisational measures to protect personal information.
However, no system can be guaranteed to be completely secure. Users acknowledge this risk when using the platform.
8. Data Retention
We retain personal information only for as long as necessary to:
operate the platform
comply with legal obligations
resolve disputes
maintain records
When information is no longer required, it is deleted or anonymised where reasonably possible.
9. Cookies and Website Technologies
NVY uses cookies and similar technologies to:
support login and account functionality
remember user preferences
improve site performance and security
Cookies may be set by NVY or third-party services integrated into the site. Users can manage cookies via browser settings.
10. WordPress and Embedded Content
The NVY website operates on WordPress.
User interactions such as logins, comments (if enabled) and media uploads may involve standard WordPress data handling, including IP logging for security and spam prevention.
Embedded content from third-party websites may collect data in accordance with their own privacy policies.
11. Access, Correction and Deletion
Users may request:
access to personal information held
correction of inaccurate information
deletion of personal information, subject to legal and operational requirements
Requests can be made via the contact details on the platform.
12. Third-Party Information
If you provide personal information about another individual (such as a reference), you confirm that you have obtained their consent.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Continued use of the platform constitutes acceptance of the updated policy.
14. Contact
For privacy-related enquiries, please contact NVY via the contact details provided on the platform.